Frequently Asked Questions
Everything you need to know about BugMD and our effective pest solutions.
Are BugMD products safe to use around children and pets?
Yes, many of our products are formulated with plant-powered ingredients like essential oils, making them safe for use around children and pets when used as directed.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping and handling fees.
Do you ship internationally?
Currently, BugMD only ships within the United States and its territories. We are working on expanding our shipping options to international customers in the near future.
How do I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal.